Here is some proof from the help desk stupid questions archives at CSN:
A customer was enraged because his computer had told him he was
“Bad and an invalid.” The tech explained that the computer’s “bad command”
and “invalid” responses shouldn’t be taken personally.
Beagle
Another customer called tech support to say her brand new computer
wouldn’t work. She said she unpacked the unit, plugged it in and sat there
for 20 minutes waiting for something to happen. When asked what happened
when she pressed the power switch, she asked, “What power switch?”
Computer companies have change the text to their manuals from “Press Any Key” to “Press
Return Key” because of the question where is the “Any Key”?
A confused caller was having trouble printing documents. He told
the technician that the computer had said it “couldn’t find the printer.” The
user had also tried turning the computer screen to face the printer-but that
his computer still couldn’t “see” the printer.
A woman called with a problem with her printer. The tech asked her if she was
“running it under windows.” The woman responded, “No, my desk is next to the door.
But that is a good point. The man sitting in the cubicle next to me is under a window
and his printer is working fine.”
And last but not least:
TECH SUPPORT: “O.K. Bob, let’s press the control and escape keys at the
same time. That brings up a task list in Center of the screen. Please enter characters in the Program Manager I "P". "
Customer: "I" P "do not have to."
"Keyboard, Bob." Technical assistance
Customer: "What do you mean?"
Technical Support "on your keyboard" P ", Bob."
Customer: "I do not intend to do so!
About CSN: Business at the national level for business services company,
Toll-free computer sites or services CSN http://ComputerServiceNow.com/ Now
877-422-1907. CSN has been specializing in support for multi-national position.
Computer Help Desk Stupid Questions
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